Module 12 of 12 · 15 min

Serving the investor

KYC, transactions and everyday service. Everything here is free. Work through the lessons in order, or jump to the one you need.

What you will cover

1. 1 Who can invest The investor types a mutual fund can accept, resident individuals, minors, HUFs, NRIs and institutions, and the rules that trip people up. ⏱ 6 min · 4 practice Q →
2. 2 KYC, done righttrickiest Know Your Customer for mutual funds, PAN and the exemptions, the KRA and CKYC systems, e-KYC, and the extras for minors, NRIs and institutions. ⏱ 8 min · 5 practice Q →
3. 3 Buying, selling and switchingtrickiest Fresh and additional purchases, redemption on a first-in-first-out basis, switches, and the payment methods that are, and are not, allowed. ⏱ 8 min · 5 practice Q →
4. 4 SIP, SWP and STP The systematic tools, invest a little regularly (SIP), withdraw regularly (SWP), or move money in steps between schemes (STP), and the rules the exam tests. ⏱ 7 min · 4 practice Q →
5. 5 Statements and tracking your money The account statement and the Consolidated Account Statement, redemption payouts, the Instant Access Facility, multiple bank accounts, and tools like MITRA. ⏱ 6 min · 4 practice Q →
6. 6 Nomination and transmissiontrickiest How nomination works, who can and cannot be a nominee, the opt-in-or-opt-out rule, and how units pass on when a unit-holder dies (transmission). ⏱ 7 min · 5 practice Q →
7. 7 Life changes and getting help The folio changes for a minor turning 18, an NRI becoming resident, and a change of Karta, plus how an investor's grievance is redressed. ⏱ 6 min · 4 practice Q →