Vishing

Vishing, short for voice phishing, is a scam done over a phone call. The caller pretends to be from your bank, a payment app, a delivery company, the police or a government office, and uses urgency or fear to get your OTP, PIN, card details or a payment.

They are the same trick on different channels. Phishing usually means a fake email or link, smishing is a fake SMS, and vishing is a fake phone call. All of them try to get you to hand over details or money by pretending to be someone you trust.

Never share an OTP, PIN, CVV or password on a call, whoever the caller claims to be. Hang up and call back on a number from the official app or the back of your card. You can report a suspected fraud call on the government's Chakshu facility on the Sanchar Saathi portal.